The Melbet mobile app is popular in Bangladesh thanks to its convenient betting options and wide selection of sports and casino events. However, despite its good functionality, users regularly encounter technical difficulties. The reasons for this can vary, from installing the APK file to delays in withdrawing funds. These situations require attention and can often be resolved quickly if you understand how to approach them.
It is important to note that the Melbet App is not available on Google Play due to Google’s gambling policy. Therefore, users have to download the file directly from the official website https://melbets.bet/app/. This creates additional steps that not everyone is prepared to take. In addition, an unstable internet connection, regional website blocking, or incompatibility with outdated devices can all interfere with the normal operation of the application.
To avoid problems, players from Bangladesh should figure out in advance how to set up the application, what actions to take in case of errors, and where to go for help if the situation goes beyond the standard.
Installation Difficulties: What Prevents You from Starting to Play
One of the most common problems is the inability to install the application. The operator offers to download Melbet apk from the website, but not every Android smartphone allows the installation of programmes from unknown sources by default. Without enabling this option, the launch will be blocked by the system.
To install the application correctly, you need to:
- Go to your device settings, find the “Security” or “Applications” section and allow installation from unknown sources;
- Make sure that the file was downloaded from the official Melbet website and not from a third-party source — this is important for security;
- Free up at least 200-300 MB of space on your device, as the application may request updates after installation.
Sometimes, even after all the preparatory steps, the app still won’t launch. The most likely reason is that you have an outdated version of Android. The app works best on Android 9 and above. If you have an older system, you may need to use the mobile version of the website or update your device.
Logging in and Verification: How to Avoid Mistakes
After installing and launching the app, the next step is authorisation. Some users encounter problems where their login and password are not accepted, or a connection error message appears. Such situations are often related to internet connection problems or temporary failures on the operator’s side.
Recommendations for troubleshooting:
- Check your internet connection: Wi-Fi should be stable, and when using a mobile network, it is advisable to have 4G;
- Ensure that you are using the correct login details, especially if you previously registered via the website rather than the app.
- Try logging out and logging back into the app, or deleting and reinstalling it.
An additional point is verification. Sometimes, to access all the features of the Melbet App, you will be asked to verify your identity by uploading a document, taking a selfie, or confirming your address. This is standard practice among betting operators and is aimed at combating fraud. To speed up the process, it is best to prepare scans of your passport and bank card (if used for deposits) in advance.
Payment Difficulties: What to Do in Case of Failures
Payment issues are another area where problems often arise. Players complain about delays in crediting deposits, refusal to withdraw funds, or inability to confirm transactions. This is especially true in Bangladesh, where local payment methods such as bKash, Nagad, and Rocket are used.
Typical cases:
- A user makes a deposit via bKash, receives a message about a successful transaction, but the money does not appear in their account. In this case, it is important to check the transaction history in the app, take a screenshot of the confirmation and contact customer support, specifying the transaction ID.
- The withdrawal attempt is blocked without explanation. Possible reasons: the withdrawal method does not match the deposit method, verification has not been completed, the daily withdrawal limit has been exceeded.
- The payment is rejected by the system. This can happen if the player is not authorised in the app during the deposit. This is a technical issue, but it affects the processing of the transaction.
The operator provides a toll-free support number for Bangladesh (+880) and an email address [email protected]. It is best to contact them immediately with the necessary information ready: screenshots, account number, transaction amount.
App Behaviour: Errors, Crashes, Freezes
Another group of problems is functional failures in the app itself. Sometimes it may freeze, fail to load live bets, or crash when trying to open a slot or match. There may be several reasons for this: lack of RAM, bugs in the current version, conflict with other apps.
Solutions:
- Clear the Melbet App cache: this can be done via the Android settings in the “Applications” section → Melbet → “Memory” → “Clear cache”;
- Make sure you are using the latest version of the application — the update can be downloaded from the Melbet website;
- Close background applications, especially heavy ones — this will reduce the load on the system.
If the problems persist after the update, it is worth temporarily using the mobile version of the website. It works stably and provides the same functionality.
What to Do If the Website or App is Blocked
Although access to the Melbet App in Bangladesh is usually open, sometimes users encounter situations where the website does not open or the application does not connect to the server. This may be due to temporary restrictions on the part of the internet provider or DNS errors.
In such cases, you can:
- Use a mirror site — Melbet regularly updates working alternative domains, and they are available on the official download page;
- Switch to a different internet connection (from Wi-Fi to 4G and vice versa);
- Try changing your DNS servers to public ones (for example, from Google: 8.8.8.8 and 8.8.4.4).
It is not recommended to download the application from third-party sources or use unofficial mirrors, as this increases the risk of data theft.